Last updated: 1st March 2026
1. Introduction
Living Styles UK 2026 (trading as Gardening & Cleaning) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
Company Name: Living Styles UK 2026 (trading as Gardening & Cleaning)
Office/Base: 316 Whitehorse rd. Croydon rd. (at the back off), Croydon CR0 2LE London UK
Email: contact@gardenandcleaning.co.uk
Telephone: 07917731432
ICO Registration: We are registered with the Information Commissioner's Office (ICO) as a data controller.
3. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, address, email address, phone number
- Property Information: Details about your property necessary for providing our services
- Communication Data: Records of your enquiries, quotes, and correspondence with us
- Technical Data: IP address, browser type, device information, and browsing behaviour on our website
- Payment Information: We collect payment details necessary to process transactions (note: we do not store full credit card details)
- Photographs: Before and after photographs of work completed (with your consent)
4. How We Collect Your Information
We collect information through:
- Contact forms on our website
- Telephone calls and email correspondence
- Direct requests for quotes or service bookings
- Cookies and similar tracking technologies on our website
- Third-party services such as analytics providers
5. How We Use Your Information
We use your personal information for the following purposes:
- To provide quotes and deliver our gardening, cleaning, and maintenance services
- To communicate with you about appointments, service updates, and enquiries
- To process payments and invoices
- To improve our website and services through analytics
- To comply with legal obligations
- To document work completed (with before/after photographs)
6. Legal Basis for Processing
Under UK GDPR, we process your personal data on the following legal bases:
- Contract: Processing necessary to perform our service contract or to take steps at your request before entering a contract
- Legitimate Interests: Processing for our legitimate business interests, such as improving our services and marketing, provided your rights do not override these interests
- Consent: Where you have given clear consent for us to process your personal data for a specific purpose (e.g., marketing emails, photographs)
- Legal Obligation: Processing necessary to comply with the law
7. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and analyse site traffic. Cookies are small text files stored on your device. You can control cookies through your browser settings. The types of cookies we use include:
- Essential Cookies: Necessary for website functionality
- Analytics Cookies: Help us understand how visitors interact with our website
- Functional Cookies: Remember your preferences
By continuing to use our website, you consent to our use of cookies in accordance with this policy.
8. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist us in operating our business (e.g., payment processors, IT support)
- Professional advisers such as accountants or legal representatives
- Law enforcement or regulatory authorities where required by law
All third-party service providers are contractually obligated to protect your data and process it only in accordance with our instructions.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include secure servers, encryption, and access controls.
10. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes we collected it for, including for legal, accounting, or reporting requirements. Typically:
- Customer contact information: Retained for the duration of our relationship plus 6 years for legal and tax purposes
- Quotes and correspondence: Retained for 2 years
- Photographs of work: Retained for portfolio purposes with your consent
11. Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
- Right to Access: Request copies of your personal data
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data in certain circumstances
- Right to Restrict Processing: Request limitation of how we use your data
- Right to Data Portability: Request transfer of your data to another organisation
- Right to Object: Object to processing based on legitimate interests or direct marketing
- Rights Related to Automated Decision-Making: Not be subject to decisions based solely on automated processing
To exercise any of these rights, please contact us using the details in Section 15.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read their privacy policies before providing any personal information.
13. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date. We encourage you to review this policy periodically.
15. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:
- Email: contact@gardenandcleaning.co.uk
- Phone: 07917731432
- Mail: Data Protection Officer, Gardening & Cleaning, 316 Whitehorse rd. Croydon rd. (at the back off), Croydon CR0 2LE London UK
16. Complaints
If you are not satisfied with our response to your data protection concerns, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues:
- Website: www.ico.org.uk
- Phone: 0303 123 1113
- Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
This Privacy Policy was drafted with reference to UK GDPR requirements and is regularly reviewed to ensure ongoing compliance.